N616 - Leadership Skills for Managers: Managing by Influence

Course Overview
This two-day course presents practical principles to help managers motivate and mobilize team members, vendors, and contractors toward the fulfillment of team and corporate objectives, with a strong focus on interpersonal skills.

The course, designed to help participants understand, accept, motivate, and effectively manage their "direct reports" as well as contractors and vendors where they may not have direct authority but still need to get results. This session will explore the nature of leadership, help you to understand your own leadership strengths and challenges as well as provide you with a communication skill set that allows you to effectively manage using influence even when you don't have authority.

It is aimed at those currently in, or aspiring to, supervisory positions.

The course fees include a customized 22 page "DISC Behavioral Style" temperament analysis report for each participant. Due to the highly interactive nature of this course, the session is limited to a maximum of 30 participants

Participants will learn to:
•	Become a more effective leader by understanding the key characteristics of proven leaders and applying 
        four universal principles of leadership.
•	Motivate staff and other stakeholders to enthusiastically support your vision and goals by customizing your
        approach without changing your goals.
•	Create win/win solutions to problems by uncovering shared objectives even when there don't appear to be any.
•	Increase the frequency and quality of conversations with employees by using reflective listening to understand 
        what is really being said.
•	Adapt your management approach to each employee based upon their personality
•	Resolve difficult employee behaviors by understanding and resolving the underlying causes even if the cause
        isn't work related.
•	Eliminate resistance to change and get enthusiastic buy in when new policies and initiatives are introduced. 

A complete set of course materials and lunches are included.

All scheduled event(s) for this short course:
10-Sep-19 Houston (2 days) $ 1,950 USD
Course Syllabus
Download course syllabus
Course Outline
  • Introduction - Leadership
  • Characteristics of Respected Leaders
  • The Uniqueness of Individuals
  • Understanding Personality Types using DISC Model
  • The Requirement for Trust: Trust-Building Behavior
  • Creating an Ownership Environment: Managing Performance
  • Achieving Results Through Others: Strategic Delegation
  • Prioritizing Activities and Resources
  • Leading Teams
  • Cultivating Good Decision Making Habits
  • Preventing and Resolving Conflict
  • Confronting Unacceptable Behavior

Need more information about this course from the instructor(s)? Click Here

More info...

Paul Endress is a recognized expert in the application of psychology to business in the areas of communication and workplace synergy. His expertise in these subjects is the result of a quarter-century of entrepreneurial experience, a decade of research, and a number of certifications in related areas of psychology and linguistics. Paul is a sought-after authority and speaker, having been quoted and published in such A-list publications as The New York Times, USA TODAY, Entrepreneur and Forbes. By combining his training with research and real life business experience, Paul's greatest satisfaction comes from helping professionals solve the challenges of conducting business in the 21st Century. He has presented to thousands of HR, corporate and association professionals, and is the author and developer of a number of continuing education courses.

Training Venue

To avoid potential course disruptions caused by the attendance of unconfirmed registrants, the training venue address will ONLY be provided to registrants upon receipt of payment (via an email confirmation note).

Participant Evaluations
Average participant rating 4.5 out of 5 stars
50 participant evaluations
Very Good
Very Poor
All course reviews are unedited.
October 16, 2018, Manager, Corporate Development, Calgary
This is a great course for persons who are relatively new to a Manager position, or think they could gain some value from honing in on their listening, communication, or managing skills.
May 25, 2017, Petroleum Engineer, Calgary
A very interesting look at communication and you leave with a set of skills on how to improve the way you communicate with co-workers or anyone in your life.
December 10, 2015, Team Lead Financial Accounting, Houston
An excellent course that addresses material most relevant to seasoned and aspiring leaders. Paul Endress does an incredible job of engaging and teaching tried and true concepts in a fresh manner. Thoroughly enjoyed this course!
November 19, 2015, Engineer - Specialist, Calgary
This is a course that successfully instructs on the skills that will enable one relate with others a lot better.
July 22, 2015, Field Supervisor, Houston
This class will help you become a better leader and mentor to others in my work force.
April 8, 2015, Environmental & Regulatory Advisor, Calgary
Overall I was very satisfied with the quality and the course material.
April 13, 2015, Supervisor Drafting, Calgary
The course was very informative. Paul Endress presentation of the material was explained and clear. The material presented was communication, listening, beliefs/values and conflict resolution.
March 19, 2015, Logistics Manager, Houston
We learned techniques to find people’s values and instruction on how to use these to motivate. We also learned how to be more successful at behavior modification through asking questions.
August 7, 2014, Operations Manager, Calgary
course was very informative
August 1, 2014, Student, Houston
Piece is recommended to pursue candidates to convince companies by offering discount price, to bring attendees representing SDIC WHEEL PIE SECTIONS FROM TRADES FOREMAN LEVEL & SUPPORT Personel that balances the outcome & not just from middle & upper management student attendees
May 14, 2014, Production Field Tech, Houston
Great course/very entertaining with real world application
May 21, 2014, Director, Houston
April 23, 2014, Supervisor - Scheduling and Logistics, Calgary
It was helpful..but would like more role playing and interaction on the subjects of dealing with employee's..